Refund Policy

Welcome to Startupbanao is owned and managed by Startupbanao Prop. (herein after referred to as Startupbanao). If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Startupbanao.com/Startupbanao relationship with you in relation to this website.

The term ‘Startupbanao’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 207, Unitech Arcadia, South City 2, Sector 49, Gurgaon Haryana India. The term ‘you’ refers to the user or viewer of our website.

Cancellation Policy

Startupbanao believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the operational team and Operations team has initiated the process of assignment. Cancellation and refund of fees or charges will be strictly governed by the Company Refund Policy of the company informed and declared from time to time.

There is no cancellation of orders placed under the Same day delivery category.

No cancellations are entertained for those products/services that the Startupbanao marketing team has obtained on special discounts and offers on occasions like New Year, Pongal, Diwali, Independence Day, Foundation Day etc. These are limited occasion offers and therefore cancellations are not possible.

Since we’re incurring costs and dedicating time, manpower, technology resources and effort to your service or document preparation, our guarantee only covers satisfaction issues caused by Startupbanao not changes to your situation or your state of mind. In case you require us to hold the processing of a service, we will hold the fee paid on your account until you are ready to commence the service.

Before processing any refund, we reserve the right to make best effort to complete the service. In case, you are not satisfied with the service, a cancellation fee of 20% + earned fee + fee paid to government would be applicable. In case of change of service, the cancellation fee would not be applicable.

Factors Outside Our Control

We cannot guarantee the results or outcome of your particular procedure. For instance, the government may reject a trademark application for legal reasons beyond the scope of
startupbanao service. In some cases, a government backlog or problems with the government platforms (e.g. MCA website, Income Tax website, FSSAI website) can lead to long delays
before your process is complete. Similarly, startupbanao does not guarantee the results or outcomes of the services rendered by our Associates on Nearest.

Expert platform, who are not employed by startupbanao. Problems like these are beyond our control and are not covered by this guarantee or eligible for refund. Hence, delay in processing of your file by the Government cannot be a reason for refund.

Refund Policy

When you buy our products/services, your purchase is covered by our 24 hours money back guarantee. If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund, subject to deductions for legal documents or services provided. To request a refund under this guarantee, you must contact us within the first 24 hours of your payment. Just send an email to [email protected] We’ll gladly refund you 100% of your fees within 24-72 hours of your refund request.

When a payment of fee is made to Startupbanao, the fees paid in advance is retained by Startupbanao in a client account. Startupbanao will earn the fees upon working on a client;smatter. During an engagement, Startupbanao earns fee at different rates and different times depending on the completion of various milestones (e.g. providing client portal access, assigning relationship manager, obtaining DIN, Filing of forms, etc.,). Refund cannot be provided for earned fee because resources and man hours spent on delivering the service are non-returnable in nature. Further, we can’t refund or credit any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order. Under any circumstance, Startupbanao shall be liable to refund only upto the fee paid by the client.